Terms and Conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Sybercom Information Inc. The collective work includes works that are licensed to Sybercom Information Inc. Copyright 2003, Sybercom Information Inc ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Sybercom Information Inc or purchasing Sybercom Information Inc products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Sybercom Information Inc or to purchase Sybercom Information Inc products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Sybercom Information Inc. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
All trademarks, service marks and trade names of Sybercom Information Inc used in the site are trademarks or registered trademarks of Sybercom Information Inc
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Sybercom Information Inc disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Sybercom Information Inc does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Sybercom Information Inc does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Limitation of Liability
Sybercom Information Inc shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Sybercom Information Inc has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
In the event that a Sybercom Information Inc product is mistakenly listed at an incorrect price, Sybercom Information Inc reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Sybercom Information Inc reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Sybercom Information Inc shall issue a credit to your credit card account in the amount of the incorrect price.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Sybercom Information Inc without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
Sybercom Information Inc may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Sybercom Information Inc.
Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Sybercom Information Inc products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Sybercom Information Inc products) must be commenced within one (1) year after the claim or cause of action arises. Sybercom Information Inc's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Sybercom Information Inc may assign its rights and duties under this Agreement to any party at any time without notice to you.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Sybercom Information Inc or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
Sybercom Information Inc does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Sybercom Information Inc is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Sybercom Information Inc reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Sybercom Information Inc in its sole discretion.
You agree to indemnify, defend, and hold harmless Sybercom Information Inc, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
In an attempt to provide increased value to our visitors, Sybercom Information Inc may link to sites operated by third parties. However, even if the third party is affiliated with Sybercom Information Inc, Sybercom Information Inc has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Sybercom Information Inc. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Sybercom Information Inc seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).
Pricing and availability are subject to change without notice. Sybercom has no liability in the case of orders arising from typographical errors and reserves the right to cancel any orders without assigning any reasons. Every effort has been made to ensure accuracy of information listed and Sybercom is not responsible for any errors contained therein.
For all credit card orders placed on products in stock, before 2:00 PM PST on any business day normally will be shipped same day, subject to credit approval. The total shipping charges can be viewed before final commit to the order and is based on the UPS shipping charge; Sybercom handling charge (shipping material and packing labor) and shipping insurance. This calculated Shipping charge will be added to your total bill. Sybercom cannot ship products to any P.O.Box, APO and AFO addresses.
Shipping Term definition
Business day do not include Saturday, Sunday and all US Holidays
UPS Ground : No guarantee on specific days of delivery. Normally takes 4~5 business days to most of the states.
UPS 3 day : Three business days (e.g. ship on Monday, deliver on Thursday)
UPS Two Days: Deliver Two Business Days (e.g. ship on Monday , deliver on Wednesday)
UPS Next Days: Deliver next business day (e.g. ship on Monday, deliver on Tuesday)
We accept Visa, Master, American Express, Discover Card (We also welcome PO from all Government, Education Institutions & Fortune 500 companies, subject to credit approval). There will be no surcharge for the use of credit cards Cashier’s checks, US Post Office money orders, are also acceptable as means of as pre-paid payment . For company check payments, orders will be shipped only after funds are released from your financial institution to Sybercom. This could take up to 10 business days after our receipt of your payment document. All checks returned unpaid will be subject to a $ 50.00 fee charged to you. On orders being paid for by means other than credit card, availability of the product might change while your payment is in transit or funds are being cleared and Sybercom cannot reserve product or guaranty continued availability.
Should you wish to cancel an order, you are required to notify Sybercom on writing or e-mail before the order had been shipped. If the order had been shipped. You would be required to refuse delivery of your shipment. An 20% restocking fees along with shipping charges will be charged to your account.
Return Material Authorization Policy
All products are covered by manufacture's warranty or one year limited warranty from Sybercom whichever are longer from the date of purchase . CPU and math-coprocessor purchased individually have 30 days limited warranty.
All return merchandise MUST have an attached packing list and a problem tag. Product will be returned to the customer with freight collect, plus 15% of the selling price will be charged for processing and testing.
All defective items will be replaced or repaired within the terms and limits of the Manufacturer's Warranty
No advance replacement
All RMA must be received by us within 30 days after RMA # is issued.
Shipping charge must be paid by customer. Freight collect or C.O.D. will be refused. We are not responsible for (any) shipping damage. All claims for shipping damage MUST be presented to carrier immediately by customer.
Products MAY be returned for full credit within 10 days from the invoice date if the product is defective on arrival or received in error. All returned goods must be packed in original package with all corresponding parts and manuals.
Prouducts must be received by us within 7 days after RMA # is issued.
A return for credit will not be given after 30 days from invoice date.
Shipping charge is non-creditable.
All credits can be used toward future purchases within a year.
All items other than opened software and hardware subject to manufacturer’s restrictions can be returned within 5 days of purchase for replacement and the following terms and conditions will apply.
CPU and Memory are NO money back. The exception for the CPU and memory is necessary due to the frequent price fluctuation in these items. No returns for credit after the time limits will be accepted. These time limits do not offset in any way the warranty of the products.
Sybercom will replace OEM processors only for 10 days from the date of the original invoice. For RETAIL processors or other products support and warranty replacements please contact the manufacturer. For the additional warranty the Purchaser must contact the manufacturer and follow their RMA (Return Merchandise Authorization) procedures and policies. For the manufactures listings please visit our manufacturers contact page.
No returns allowed on opened BOXED PRODUCTS except OEM Package.
Opened defective software can be returned for replacement with the same product only.
All returns are required to be labeled with an RMA ( Return Merchandize Authorization) number which has to be obtained from our return department prior to your returning the product.
RMA numbers are valid for 7 days only and product must reach our warehouse before then. Each item to be returned will need a unique RMA number. Products sent back without valid RMA numbers will not be accepted.
Return of non-defective products will be subject to a 30% restocking fee on cost.
Shipping charges are non-refundable. Any damage to the original packaging might result in additional charges being assessed to your account.
Defective on arrival products can be returned within 30 days for replacement with the same product without restocking fee. Replacement product will be shipped out on receipt of the returned product by Sybercom without additional shipping charges.
Where appropriate, credit will be given within three weeks of return of the product. Credit will be calculated based on price of product on the date the returned item reaches our warehouse.
Customers wishing to return or replace any product after thirty days from date of invoice must contact the manufacturer of the product. Sybercom will have no liability after 21 days for the date of invoice.
Products purchased from Sybercom carry full manufacturer’s warranty and all issues arising from the same must be taken up with directly with the manufacturers.
Sybercom DO NOT ACCEPT INTERNATIONAL ORDER ON CREDIT CARD - INCLUDING CANADA! .For international orders we only accept pre-paid wire transfer , please e-mail us for inquiries